Privacy Policy
Hot Box takes user security very seriously. We aim to keep our customers and staff safe and store the bare minimum amount of information needed to process orders and get them delivered. Below you will find more information about the information we collect and how we use it for day to day business.
Information that is gathered from visitors
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In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. These logs will only be used with regards to protecting the integrity of our servers from malicious activity/attacks, ie blocking IP addresses of bots attacking the server.
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Cookies may be used to remember visitor preferences when interacting with the website.
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Registration is required to use Hot Box's delivery service. Your email and password will be stored on the server, as well as delivery addresses and contact information you add to your account.
How the Information is used
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The information is used to enhance the vistor's experience when using our services and to complete the delivery process.
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E-mail addresses will not be sold, rented or leased to 3rd parties. We respect the trust you put in us, we will not abuse it.
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E-mail may be sent to inform you of news of our services or offers by us or our affiliates. We use a third party e-mail marketing company for sending promotional e-mails, your email address is shared with that company when you sign up with Hot Box. You will be able to unsubscribe from marketing e-mails by following the Unsubscribe link in any marketing e-mails you receive from us.
Visitor Options
- You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Google Ads/Third Party Tracking
- Hot Box does not use Google Analytics or any other third party tracking systems on this website.
Text Messaging
- By registering an account with Hot Box Direct, you are opting in to receive text messages about your orders. We will text you about things like our estimated time of arrival, and any other order-related details/questions that may come up while processing your order.
- If you would like to opt out of receiving text messages about your order, please email us at betty@hotboxroc.com. You may also respond STOP to any text messages you receive from us.
Mobile Subscriber Information
- Hot Box Direct will NEVER share your Mobile Information with other parties under any circumstances. This includes no sharing with third parties, affiliates, or for marketing or promotional purposes.
