Don't have a Hot Box account yet?!

Use the form below to create your account and setup a default delivery address. If you ever need delivery to another address, you'll be able to add more addresses to your account once it's created. Please be sure to read our Terms of Service below for more information on how we collect payment etc!

And! If you have a friend who orders from us already, enter their email address in the Referral Email field and we'll kick them some bonus points in their Loyalty Rewards when you make your first order with us! You can earn bonus points too when you refer your friends to Hot Box Direct, so make sure to tell them to use your email address when they sign up so you can get some extra Loyalty Rewards points too!

Required fields are marked with an *




Hi! It looks like that email address is already in use! If you've already made an account, please head to the login page to login!







Hi! It looks like you may have entered your friend's email address incorrectly, we don't have them on file. If you'd like to make sure your friend gets their referral points, double check this email address (or check with your friend to make sure it's the email address they registered with) and update this field!

Oops, the form has some errors you need to fix!

Terms of Service

By registering with Hot Box, you are confirming that you've read and accept the following:

  • You must be 21 or older to order through Hot Box Direct. A valid photo ID will be required at the time of delivery.
  • All purchases are cash only! We will not be collecting credit card information from you at the time of checkout. Your order will be processed and we will collect cash payment upon delivery. If you need change, please note that in your order!
  • If when our driver arrives, you do not have the cash funds on hand, if you do not have a valid ID or you are unable to receive the order within 5 minutes of your order's arrival, you will be charged a $5 re-delivery fee when we are able to complete the delivery.
  • If our minimum delivery is too high, we offer a pickup option, located in downtown Rochester. If you are requesting a pickup, contact us on the Signal app to arrange that. If you don't have the Signal app on your phone, you can download it here.
  • Once your order is packed and it's heading out the door, you will receive an email notification at the email address associated with your delivery address. We will include an estimated time of delivery, please be prepared for your driver to arrive within that time frame. Please remember, we are cash only. Have your payment ready for the driver when they arrive.
  • This order is confirmed and cannot be changed! If you need to make adjustments, this order will need to be canceled and a new order placed. Please contact us and we can cancel the order for you.
  • Market price and availability subject to change. We keep our site up to date, but occasionally we may run out of something or prices may change. You will be notified if that is the case.
  • On holidays, we take orders from 11am - 5pm and run one batch of deliveries between 6pm - 8pm. For a list of our observed holidays, click here.

© 2024 HOT BOX / ALL RIGHTS RESERVED / TERMS OF SERVICE / PRIVACY POLICY

NEED TO GET IN TOUCH?

MESSAGE US:

Using the Signal App @Hotbox.01

CALL US:

1-8555-HOT-BOX

(1-855-546-8269)

EMAIL US:

betty@hotboxroc.com

Hours*

Sunday: 11:00am - 7:00pm

Monday: 11:00am - 7:00pm

Tuesday: 11:00am - 7:00pm

Wednesday: 11:00am - 7:00pm

Thursday: 10:00am - 8:00pm

Friday: 10:00am - 8:00pm

Saturday: 10:00am - 8:00pm

* check our holidays hours